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Welcome to Shaw Marketing Partners!
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Shaw Marketing Partners is a
research-based consulting firm that helps companies strengthen and maintain their
competitive advantage so they can acquire, retain and grow a more profitable
customer base.
We provide vital insights
to companies across a broad range of industries to
optimize the total customer experience. Our programs help companies discover and deploy insights from
consumers, professionals, employees and other stakeholders via;
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Focus Groups
(Traditional, On-line, Video, Telephone, Dyads, Triads)
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Individual Depth
Interviews (Face-to-Face, On-Line, Telephone) |
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Observational
& Ethnographic Studies |
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Advisory
Boards & Panel Discussions |
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Employee Roundtables
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Dynamic Debriefing
Sessions |
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Idea Generation &
Screening Sessions |
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Creative
Problem-Solving Sessions |
Introducing VitalSigns™:
Real-Time, Unfiltered Feedback for Customer Experience Management
As a leader of a rapidly-growing
company, what would it mean to you to receive a confidential, continuous stream of unfiltered,
objective feedback from your most important customers in real time? As
fast-growing companies seek market traction, a leader's ability to get
rich, objective, timely feedback from strategic customers is critical, but
not easy. Well-meaning employees can filter and spin customer
feedback. Marketing research companies can analyze it beyond
recognition. VitalSigns is a leadership tool that helps
leaders set company direction, gain employee commitment and monitor
follow-through in real time. It goes far beyond the limits of traditional 'customer
satisfaction' surveys. (Read
a VitalSigns case study.)
'Value-Added' Research
We
provide far more than just information. We go deep to discover
relevant new insights that reveal major opportunities and lead to sound marketing strategies. Drawing on 35 years of management and consulting
experience in strategic marketing, customer loyalty, branding / communications & new product
development, Ron Shaw, principal consultant, provides the perspective,
context and process skills companies need to develop and deploy customer
insights for sustained growth.
See 'Principal'
to learn more about Ron's background.
Contact Information
Ronald Shaw, President
Shaw Marketing Partners, Inc.
1033 Third Avenue SW, Suite 103
Carmel, IN 46032
(317) 818-0400 (Tel)
(317) 663-0999 (Fax)
ron@ShawMarketing.com
www.ShawMarketing.com
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Copyright 2008 Shaw Marketing Partners,
Inc. |
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