Client Comments

We needed a highly cost-effective way to get a continuous stream of completely unfiltered, objective feedback from our most important clients. Working with Ron, we were able to pinpoint the source of value creation for each of our strategic clients, fine-tune our product, pricing and customer service strategies and build a solid template for market expansion. We gained important insights into what it would take going forward to hold on to our most strategic clients and make them even more profitable. — Chet Burrell, President & CEO, CareFirst BlueCross Blue Shield (formerly President & CEO, RealMed Corporation)
 

I have worked with Ron on a number of research projects over a number of years. Ron is highly professional in his approach and understands the client's objectives. He is committed to the project schedule and delivering detailed findings. — Rick Roetken, VP of Marketing, Delta Faucet Company
 

I came away pleased with the research project. Ron’s involvement, starting with defining our objectives all the way through the actual focus groups and then the research report was thorough and buttoned up. In the end, we gained both the general ‘usage’ feedback as well as the ‘concept specific’ feedback necessary to assist us in making important near-term product development decisions. — Tom Szczurek, VP Marketing, Cosco Products
 

It's my pleasure to recommend Ron and his colleagues for the excellent no-hassle service he provides. We asked that Ron help with a series of meetings with customers, somewhat like focus groups. Once we provided the overall picture of what we wanted, Ron took care of all the details. Our experience with Ron was very positive and the attendees were quite satisfied that their concerns were heard and recorded for our use. I wouldn't hesitate to hire Shaw Partners. — Bob McElfresh, Director of Sustainability, Duke Energy
 

Ron is a consummate professional - understands both quantitative and qualitative research and has the client's interest at heart. — Frederick Bagg, Director, Planning & Research, St. Francis Hospital & Health Centers
 

Ron approaches each project with the highest respect for the client’s defined goals and applies his market research knowledge in a most detailed way. He is meticulous about gathering as much information up front, which leads to better data acquisition and ultimately, a more robust report. Skilled in both qualitative and quantitative research, I solidly recommend him. Shaw Partners has managed projects that deal both with end-user consumers of our products as well as channel-focused research, and has been a valued asset to our company. — Bill Stewart, Marketing Manager, Carrier Corporation
 

I have worked with Ron on a number of occasions and on various different projects and find him to be very professional and knowledgeable. He is very easy to work with and has the ability to communicate complex concepts in a way that makes them very easy to understand. I would highly recommend Ron Shaw and Shaw Partners. — Abe Gutmore, Market Research Manager, NiSource