Client Comments

We needed a highly cost-effective way to get a continuous stream of completely unfiltered, objective feedback from our most important clients. Working with Ron, we've been able to pinpoint the source of value creation for each of our strategic clients, fine-tune our product, pricing and customer service strategies and build a solid template for market expansion. We've gained important insights into what it will take going forward to hold on to our most strategic clients and make them even more profitable. (CEO, Health Information Technology Company) (Read a VitalSigns case study.)

The ___ Program that you helped us with is now rolling out to all the major (store chain) stores. The product did very well in a short test market and (store chain) is very excited about it. (Director New Products, Food Science Company)

With your help we doubled our attendance and consequently pivoted from a revenue-losing event to profitable circumstances. The Hawaii event on which you worked with us has over 130 registrants at this moment. I didn't think more than 75 was possible with such a short window to market the event. This is a very exciting trajectory and certainly a reflection of a compelling seminar title. I appreciate your integrity, expertise and willingness to work within time constraints. Our amazing and profitable fourth quarter results reflect your contribution. (Marketing Director, Educational Services Company)

You did very well in handling the (internal) group. I’m particularly pleased with your stand on stimuli. We both know that focus groups are not good venues for blue-sky questions. I think she needed to hear it from you. (Marketing Research Manager, Energy Utility)